Help center

Frequently asked questions

...

How do I make a purchase?

Purchasing at solbeautyandcare.com is very easy, just follow these steps:

  1. Go to the Home section through our website, click on "Go To Store", look around and find your ideal product.
  2. To add products to your cart, choose color and size (compare your size with our size chart before buying). Any questions? Our sales representatives will help you find the right product for your body.
  3. When you have everything you need in your shopping cart, fill out the shipment information in the proper fields.
  4. Select your payment method and fill out your payment information, then click on "Pay". Once the payment has been accepted, you will receive an email with the purchase confirmation and your order number.
  5. Receive your product at the door of your home or office.

Is it safe to buy through Solbeautyandcare.com?

It is 100% safe to buy at solbeautyandcare.com. Both our website and payment system include Secure Socket Layer (SSL), a security protocol with which your information travels safely. Additionally, in our privacy policy you can consult the way we manage your personal data. However, it is important that you take the recommended measures to prevent fraud.

How can I modify the items in my shopping cart?

If you haven't placed your order, you can go to your shopping cart in the top right corner, it will show you the products you have chosen. There, you can erase the product you don't want, look for the right one, and select it.

If your purchase has been confirmed, we ca't modify the order. We suggest you contact our customer service representatives as soon as possible so we can best help you out.

Keep in mind that after receiving your product, you have 10 calendar days to process an exchange.

If you have any questions, please contact our customer service team:

info@solbeautyandcare.com
USA: (510) 592 5164
MÉXICO: (664) 414 9614
WHATSAPP: +52 (664) 575 6005

AttentionTo obtain an exchange or credit, the following must be fulfilledIf the garment is not your size or you visibly believe that it will not fit, DO NOT try it on since our garments are made of sensitive material. When stretched, the steel bones may bend if forced.
...